778go Privacy Policy

Whenyou register an account on 778go, we collect the personal information you provide during the sign-up process, including your full name, date of birth, email address, and mobile number. We may also collect a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 21 years old as required under Philippine regulations. When you use our platform, we automatically collect certain technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve your experience. Payment-related information, including transaction records and deposit or withdrawal history, is collected and retained for financial compliance and fraud prevention purposes. We may collect information about your gaming activity, including game preferences, session duration, and wagering patterns, to support responsible gaming monitoring and personalise your experience on the platform. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance. If you contact our support team, we will also retain records of that communication to help resolve your query and improve our service quality.

The personal information collected by 778go is used primarily to create and manage your player account, process deposits and withdrawals, and deliver the gaming services you have signed up for on our Philippines platform. We use your identity and age verification data to comply with applicable Philippine regulations governing online gaming platforms and to ensure that our services are only accessible to eligible players. Your contact details are used to send you account-related communications, including transaction confirmations, security alerts, and updates to our platform policies — we do not send unsolicited marketing messages without your consent. Gaming activity data is used to monitor for signs of problem gambling and to provide you with responsible gaming tools and information as described on our Responsible Gaming page. Technical and session data is used to detect and prevent fraudulent activity, protect the integrity of the platform, and troubleshoot technical issues that may affect your experience. We may use aggregated, anonymised data for internal analytics and platform improvement purposes — this data cannot be used to identify individual players. We do not use your personal information to make automated decisions that produce significant legal or similarly significant effects on you without human review.

778go does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — these partners are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are required by law, court order, or regulatory authority in the Philippines to disclose personal information, we will comply with such requirements and, where legally permitted, notify you of the disclosure. If 778go undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We may share anonymised, aggregated data with industry partners or regulators for compliance reporting and responsible gaming research — this data does not identify individual players. We do not share your data with third-party advertisers or data brokers. Any third party that receives your data on our behalf is required to maintain appropriate security standards and is prohibited from using it for any purpose beyond the scope of their engagement with us.

As a registered player on 778go, you have the right to access the personal information we hold about you at any time by submitting a request through our support channels as detailed on the FAQ page. You have the right to request correction of any inaccurate or incomplete personal data associated with your account, and we will process such requests promptly. You may request the deletion of your personal data, subject to our legal obligations to retain certain records for regulatory and financial compliance purposes — we will inform you of any data we are required to retain and the reason for doing so. You have the right to object to or restrict the processing of your personal data in certain circumstances, and we will assess such requests in accordance with applicable Philippine data protection standards. If you believe that your data has been processed in a manner that violates your rights, you have the right to lodge a complaint with the relevant Philippine data protection authority. You may withdraw consent for optional data processing activities, such as personalised communications, at any time through your account settings without affecting the lawfulness of processing carried out before withdrawal. We are committed to responding to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request.

778go implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. We conduct regular security assessments and maintain incident response procedures to address any potential data breaches promptly and in accordance with applicable notification requirements. Your personal data is retained for as long as your account remains active and for a period thereafter as required by Philippine financial and gaming regulations — we do not retain data beyond what is necessary for the purposes described in this policy. When data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule. In the event of a security incident that affects your personal data, we will notify you and the relevant authorities as required by law, providing clear information about the nature of the incident and the steps we are taking to address it. If you have concerns about the security of your account, we encourage you to review the guidance available on our FAQ page and to contact our support team immediately.

778go may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When material changes are made, we will notify registered players via the email address on file or through a prominent notice on the platform prior to the changes taking effect. The date of the most recent update is displayed at the top of this page so you can always identify the current version of the policy. We encourage you to review this page periodically to stay informed about how we handle your personal information. Continued use of the platform following the publication of an updated policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should discontinue use of the platform and may request account closure. For any questions about this Privacy Policy or how your data is handled, please refer to the FAQ page for guidance.